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Privacy Policy

1Overview

Koreanpages Australia ("we", "us", "our") is committed to protecting the privacy of your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains what personal information we collect, why we collect it, how we use and store it, and the choices you have. This policy should be read together with our 이용약관 (Terms of Service).

2Personal Information We Collect

When you create an account with us, we collect the following personal information directly from you:

  • Name
  • Email address
  • Password (stored in encrypted/hashed form — we cannot see or recover your actual password)
  • Year of birth
  • Gender
  • Region/suburb of residence

We do not collect any more information than what is listed above during registration. If you choose to contact us directly (for example, by email), we will also hold the content of that correspondence and your contact details.

3How We Collect Your Information

We collect personal information directly from you when you register for an account, verify your email address, or otherwise interact with the Service. We do not collect personal information about you from third parties without your knowledge.

4Why We Collect and Use Your Information

We collect and use your personal information for the following purposes:

  • to create and manage your member account;
  • to verify your email address and secure your account;
  • to allow you to log in and access member features of the Service;
  • to personalise your experience of the Service, for example showing content relevant to your region;
  • to communicate with you about your account or our Service, including sending verification codes and important notices;
  • to comply with our legal obligations.

We do not use your personal information for any purpose unrelated to the above without first seeking your consent, unless required or authorised by law.

5Disclosure to Third Parties

We do not sell your personal information. We may disclose limited personal information to trusted third-party service providers who help us operate the Service, strictly for the purposes described above. These currently include:

  • Amazon Web Services (AWS), specifically Amazon Simple Email Service (SES), used to send account verification emails;
  • Google Analytics, used to understand how visitors use the Service in aggregate — this does not include your registration details such as name, email, or password.

These providers are only permitted to use your information to provide services to us and are not permitted to use it for their own independent purposes.

6Overseas Disclosure

Some of the service providers referred to in section 5 may store or process information on servers located outside Australia. Where we disclose personal information to an overseas recipient, we take reasonable steps consistent with Australian Privacy Principle 8 to ensure that recipient does not breach the Australian Privacy Principles in relation to your information.

7Data Storage and Security

Your personal information is stored on secure servers. Your password is never stored in plain text — it is stored only in an encrypted (hashed) form that cannot be reversed to reveal your actual password, even by us. We take reasonable technical and organisational steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

No method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security. If we become aware of a data breach that is likely to result in serious harm to you, we will notify you and the Office of the Australian Information Commissioner (OAIC) in accordance with our obligations under the Privacy Act 1988 (Cth).

8Cookies and Analytics

We use standard web technologies, including cookies and Google Analytics, to understand how the Service is used and to improve it. This information is generally aggregated and does not personally identify you. You can control or disable cookies through your browser settings, though some features of the Service may not function correctly if you do so.

9Access and Correction

You have the right to request access to the personal information we hold about you, and to request that we correct it if it is inaccurate, out of date, incomplete, irrelevant, or misleading. You can update most of your account information at any time by logging in and visiting your account settings. For anything you're unable to update yourself, or to request a copy of your information, contact us using the details in section 11 below.

We will respond to reasonable requests for access or correction within a reasonable time. We may need to verify your identity before providing access to or correcting your information.

10Complaints

If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact us using the details below so we can investigate. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

11Contact Us

If you have any questions about this Privacy Policy, or wish to access, correct, or request deletion of your personal information, please contact us at: kopae.com.au@gmail.com.

12Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. If we make a material change, we will take reasonable steps to notify you, such as by posting a notice on the Service. We encourage you to review this page periodically.